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+## Error and Solution
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+
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+### can not login
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+
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+Error message:
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+
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+```
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+Your username and password didn't match.
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+Please try again.
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+```
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+
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+Possible reason:
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+
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+* wrong username or password
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+
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+Solution:
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+
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+Check your username and password. Or Ask the administrator to reset your password.
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+
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+### refuse to acquire
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+
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+Error message:
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+
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+```
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+Sorry, but...
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+You might see this page if you:
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+......
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+WARNING: This will release the FPGA you are currently using.
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+```
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+
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+Possible reason:
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+
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+* Attemptted to acquire multiple FPGA instances.
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+* Opened two FPGA pages.
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+* Refreshed the FPGA page.
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+
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+Solution:
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+
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+Open only one FPGA page. Or press **Reacquire** button.
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+
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+### no instance available
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+
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+Error message:
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+
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+```
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+There are no FPGA instances currently available.
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+```
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+
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+Possible reason:
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+
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+* Some devices were accidentally offline.
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+* Many users are using at the same time.
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+* Both above.
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+
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+Solution:
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+
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+Wait and try again. Or contact with the administrator.
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+
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+### upload or program fail
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+
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+Error message:
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+
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+```
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+Failed to program device with the uploaded file. Perhaps this file is not a valid bitstream?
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+```
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+
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+Possible reason:
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+
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+* You have select the wrong chip(not **xc7a100tcsg324-1**).
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+* poor network condition.
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+* Some device(s) accidentally went wrong.
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+
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+Solution:
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+
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+Check the chip you select and try again.
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+
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+### connection closed
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+
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+Error message:
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+
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+```
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+Connection closed unexpectedly!
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+Perhaps it's a network error
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+or you may be holding FPGA for too long (>10 min).
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+```
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+
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+Possible reason:
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+
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+* poor network condition.
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+* timeout.
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+
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+Solution:
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+
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+Wait and try again.
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+
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+### fail to render waveform
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+
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+No Error message:
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+(your browser get stuck)
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+
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+Possible reason:
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+
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+* The signal you put on LED(s) change too rapidly.
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+* poor network condition.
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+
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+Solution:
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+
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+Use **period** mode waveform.
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+
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