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  70. <h1>
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  72. <a href="." >Error&solution</a>
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  79. <section class="normal markdown-section">
  80. <h2 id="error-and-solution">Error and Solution</h2>
  81. <h3 id="can-not-login">can not login</h3>
  82. <p>Error message:</p>
  83. <pre><code>Your username and password didn&apos;t match.
  84. Please try again.
  85. </code></pre><p>Possible reason:</p>
  86. <ul>
  87. <li>wrong username or password</li>
  88. </ul>
  89. <p>Solution:</p>
  90. <p>Check your username and password. Or Ask the administrator to reset your password.</p>
  91. <h3 id="refuse-to-acquire">refuse to acquire</h3>
  92. <p>Error message:</p>
  93. <pre><code>Sorry, but...
  94. You might see this page if you:
  95. ......
  96. WARNING: This will release the FPGA you are currently using.
  97. </code></pre><p>Possible reason:</p>
  98. <ul>
  99. <li>Attemptted to acquire multiple FPGA instances.</li>
  100. <li>Opened two FPGA pages.</li>
  101. <li>Refreshed the FPGA page.</li>
  102. </ul>
  103. <p>Solution:</p>
  104. <p>Open only one FPGA page. Or press <strong>Reacquire</strong> button.</p>
  105. <h3 id="no-instance-available">no instance available</h3>
  106. <p>Error message:</p>
  107. <pre><code>There are no FPGA instances currently available.
  108. </code></pre><p>Possible reason:</p>
  109. <ul>
  110. <li>Some devices were accidentally offline.</li>
  111. <li>Many users are using at the same time.</li>
  112. <li>Both above.</li>
  113. </ul>
  114. <p>Solution:</p>
  115. <p>Wait and try again. Or contact with the administrator.</p>
  116. <h3 id="upload-or-program-fail">upload or program fail</h3>
  117. <p>Error message:</p>
  118. <pre><code>Failed to program device with the uploaded file. Perhaps this file is not a valid bitstream?
  119. </code></pre><p>Possible reason:</p>
  120. <ul>
  121. <li>You have select the wrong chip(not <strong>xc7a100tcsg324-1</strong>).</li>
  122. <li>poor network condition.</li>
  123. <li>Some device(s) accidentally went wrong.</li>
  124. </ul>
  125. <p>Solution:</p>
  126. <p>Check the chip you select and try again.</p>
  127. <h3 id="connection-closed">connection closed</h3>
  128. <p>Error message:</p>
  129. <pre><code>Connection closed unexpectedly!
  130. Perhaps it&apos;s a network error
  131. or you may be holding FPGA for too long (&gt;10 min).
  132. </code></pre><p>Possible reason:</p>
  133. <ul>
  134. <li>poor network condition.</li>
  135. <li>timeout.</li>
  136. </ul>
  137. <p>Solution:</p>
  138. <p>Wait and try again.</p>
  139. <h3 id="fail-to-render-waveform">fail to render waveform</h3>
  140. <p>No Error message:
  141. (your browser get stuck)</p>
  142. <p>Possible reason:</p>
  143. <ul>
  144. <li>The signal you put on LED(s) change too rapidly.</li>
  145. <li>poor network condition.</li>
  146. </ul>
  147. <p>Solution:</p>
  148. <p>Use <strong>period</strong> mode waveform.</p>
  149. </section>
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  153. <h1 class="search-results-title"><span class='search-results-count'></span> results matching "<span class='search-query'></span>"</h1>
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